PRIVACY POLICY
Last Updated: June 2, 2026
This Privacy Policy describes how Shahi Manuhaar (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase from our store, or otherwise communicate with us (collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to:
Communicate with you and handle customer service requests.
Process and fulfill your orders for our food products.
Comply with any applicable legal obligations (such as food safety recordkeeping or tax compliance).
Enforce any applicable terms of service and protect our rights.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term “personal information”, we are referring to information that identifies, relates to, describes, or can be associated with you.
1. Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
Basic contact details: Your name, billing address, shipping address, phone number, and email.
Order information: Your name, billing/shipping address, payment confirmation (we do not store raw card data), email address, and phone number.
Account information: Your username, password, and security questions.
Shopping information: The items you view, put in your cart, or add to your wishlist.
Customer support information: The details you choose to include in communications with us, for example, when sending a message regarding an order delivery window or food ingredient details.
2. Information We Collect through Cookies
We automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include your device information, browser information, network connection, IP address, and other analytics regarding how you interact with our sweet shop store online.
3. Information We Obtain from Third Parties
We may obtain information about you from third-party vendors and service providers who collect information on our behalf, such as:
Companies who support our Site and technical infrastructure.
Our payment processors, who collect payment information securely to fulfill your transactions.
Our shipping and delivery partners who need your contact details to deliver fresh food orders safely to your doorstep.
How We Use Your Personal Information
Providing Products and Services: We use your personal information to process your payments, fulfill your orders, send automated notifications (order confirmation, tracking details), manage your account, arrange for shipping, and enable you to post product reviews.
Marketing and Advertising: We may use your personal information to send promotional updates or festive offers by email, text message, or postal mail, and to show you relevant advertisements for our products.
Security and Fraud Prevention: We use your information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.
Communicating with You: We use your personal information to provide you with customer support and answer your queries in a timely manner.
Cookies
Our e-commerce store is powered by WooCommerce. We use Cookies to power and improve our Site (including remembering your cart contents), to run analytics, and to better understand user interaction with our online menu.
Most browsers automatically accept Cookies by default, but you can adjust your browser controls to remove or reject them. Please note that blocking Cookies can negatively impact your shopping experience and may cause certain checkout features to work incorrectly.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes, including:
With vendors who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, and delivery/logistics partners).
With business and marketing tools to help tailor promotions to your preferences.
When you direct, request, or explicitly consent to our disclosure of certain information to third parties.
To comply with regulatory authorities, law enforcement agencies, or food safety bodies under applicable laws.
Children’s Data
Our Services are intended for a general audience. We do not knowingly collect personal information directly from children. If you are a parent or guardian and believe your child has provided us with their details, you may contact us using the information below to request its deletion.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Any information you send to us may not be entirely secure while in transit.
How long we retain your personal information depends on operational factors—such as maintaining your history for repeat purchases, keeping financial logs for tax purposes, or complying with statutory Indian commercial regulations.
Your Rights and Choices
Depending on local data protection guidelines (including India’s DPDP Act), you may have some or all of the following rights regarding your personal data:
Right to Access / Know: Request visibility into the data we hold about you.
Right to Delete / Erase: Request that we delete personal records.
Right to Correct / Rectify: Request that we update incorrect contact or address details.
Withdrawal of Consent: Opt out of data collection pathways where processing is purely consent-based.
You can exercise these rights by reaching out to us through our official customer contact points provided below. We will verify your identity before taking action on sensitive account adjustments.
Contact Us
Should you have any questions about this Privacy Policy, our privacy practices, or if you would like to exercise any of your data rights, please contact us at:
Brand Name: Shahi Manuhaar
Mobile No.: +91 9004234121
Email: shahimanuhaar@gmail.com
Address: Shop No.3, Kukreja Plaza, Sector – 11, CBD Belapur, Navi Mumbai – 400614